Online customer reviews are vital for any inflatable hire business. But are you putting them on the backburner?
Many businesses are and it’s a major mistake. Your potential customers will read online reviews before hiring from you. There are hundreds of review sites online these days, which makes it easy for your current customers to tell the world about their experience with your business.
With the digital age upon us, it’s important that you paint the best picture you can for your future customers. There is no better way to do this than to obtain reviews from satisfied customers.
Here are some things you can do to successfully achieve that goal:
* Claim your business listings on multiple review sites. Many consumers flock to sites such as Google My Business, Yelp, Yahoo Local, and others to post comments about their experience with local businesses. Some customers may be more familiar with certain review sites, so the more completed listings you have, the more platforms you make available to a wide-range of customers.
* Encourage your customers to leave reviews: ask them in person, on social media, via email, or any other point of customer contact.
* Put your reviews on your website so everyone can see them. This will promote more customers to go out and leave reviews as well.
* Put your reviews into video format and post them on your website, YouTube, and social media. You can also ask your customers to record a quick one minute review or testimonial which is even more powerful. Viewers will feel more of an emotional connection with video testimonies, which increases their level of trust even higher.